Terms & Conditions
Last updated: February 2026
1. Introduction
These terms and conditions govern your use of the Instant 3D Prints website and services. By using our services, you agree to these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Our Services
Instant 3D Prints provides custom 3D printing services on a made-to-order basis. You upload a 3D model file, select materials and options, and we produce and deliver the physical print to you.
3. Orders & Pricing
All prices are shown in GBP and include VAT where applicable. Prices are determined by the material, size, and complexity of your print as calculated at the time of order. We reserve the right to refuse any order if the submitted file is unsuitable for printing.
4. Intellectual Property
You warrant that you own or have the right to use any 3D model files you submit. You agree not to upload any files that infringe upon any third-party intellectual property rights or contain prohibited content (as defined by UK law). Instant 3D Prints does not claim ownership of your designs. We will not share, sell, or distribute your uploaded files.
5. Limitation of Liability
To the maximum extent permitted by law, Instant 3D Prints shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. We do not guarantee the fitness of any printed part for a specific application; users are responsible for testing and verifying the suitability of parts for their intended use. Our total liability shall not exceed the amount paid for the specific order in question.
Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, shipping address, and payment details. We also collect uploaded 3D model files for the purpose of order fulfilment only.
2. How We Use Your Data
Your personal data is used to process orders, provide customer support, send order updates, and improve our services. We do not sell your personal data to third parties.
3. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Payment processing is handled securely by Stripe.
4. Your Rights
Under GDPR, you have the right to access, rectify, erase, and port your personal data. You also have the right to object to or restrict processing. Contact us at [email protected] to exercise these rights.
Returns Policy
Last updated: February 2026
Quality Guarantee
We stand behind our quality. If your print arrives damaged or doesn't meet our quality standards, please contact us within 14 days of receiving your order with photos of the issue..
How to Return
Contact us within 14 days of receiving your order with your order number and photos of the issue. We'll review and resolve your case within 2 working days.
Non-Returnable Items
As our products are custom-made to your specifications, we cannot accept returns for change of mind.
Cookie Policy
Last updated: February 2026
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better experience by remembering your preferences and understanding how you use our site.
Cookies We Use
Essential cookies: Required for the website to function (e.g., shopping cart, authentication).
Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
Marketing cookies: Used to deliver relevant advertisements and track campaign performance.
Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.